Refund policy

Due to the nature of our business, we want to inform you that we do not offer refunds or exchanges for our products.

To ensure transparency, please review the following details regarding our return policy:

  1. All sales are final: Once an order is placed and the transaction is completed, it cannot be canceled, refunded, or exchanged.

  2. Product variations: Please note that due to different screen resolutions and color settings, there might be slight variations in the colors of the products compared to what you see on our website. We make every effort to accurately display our products, but variations may occur.

  3. Damaged or defective items: In the unlikely event that you receive a damaged or defective item, please reach out to our customer support team within 15 days of receiving your order. We will address the issue promptly and work towards a satisfactory resolution.

  4. Incorrect or missing items: If you receive an incorrect item or if any item from your order is missing, please contact our customer support team within 15 days of receiving your order. We will investigate the issue and take appropriate steps to rectify the situation.

  5. Exceptions: Our return policy applies to all products except for cases where local laws mandate consumer protection and return rights.

We value your satisfaction and strive to ensure that you have a positive experience with us. If you have any questions or concerns about our return policy, please don't hesitate to reach out to our customer support team. We are here to assist you and address any queries you may have.

Thank you for understanding and being a valued customer of Couch Potato Designs.

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Last updated: [JUNE 20, 2023]